Mylan is unable to make any specific treatment recommendation to individual patients. Patients should speak to their healthcare provider for appropriate actions to be taken. However, if you have a question about your EpiPen device please contact our Medical Information team who will be able to help you: +(0) 1707 853 000 (option 1) or email: info@remove-this.mylan.co.uk.

Please note, when validating the expiry date of an adrenaline auto-injector, the product expires on the last day of the month indicated. For example, if it expires in April, it remains valid (not expired) until April 30.

Pharmacies that are presented with a prescription for either EpiPen 0.3mg and/or Jr 0.15mg Auto-Injectors can place an order for up to a maximum of two devices per prescription. Please send anonymized prescriptions to Alliance Healthcare’s prescription validation service, either by Fax (0330 332 8126) or email (scriptvalidation@alliance-healthcare.co.uk). Please include your Alliance Healthcare account number when placing your order.

Orders from schools should be sent to Alliance Healthcare’s prescription validation service on the fax number or email address above.  Please note that the purchase of EpiPen 0.3mg and EpiPen Jr 0.15mg is currently limited to two devices per strength, per order.

To support children and young adults who may be at risk of anaphylaxis whilst away from home, the Human Medicines (Amendment) Regulations 2017 allows schools, without the need for a prescription, to purchase and hold supply of adrenaline auto-injectors. Regulations allow the purchase of a reasonable number of adrenaline auto-injectors for use on an occasional basis and as required.

Schools requiring a supply of adrenaline auto-injectors to be used in emergency situations are now able to order EpiPen 0.3mg and EpiPen Jr 0.15mg through Mylan’s distributor, Alliance Healthcare.

To place your order, please provide your local pharmacy with a letter, written on your school’s headed paper and signed by the principal or headteacher. The pharmacy will then send the request to Mylan’s distribution partner, Alliance Healthcare.

Please note that the purchase of EpiPen 0.3mg and EpiPen Jr 0.15mg is currently limited to two devices per strength, per order.

Telephone: +44 (0)1707 853 000

Medical Information e-mail: info@remove-this.mylan.co.uk